About NYG

NEW YORK GUEST

 “Experience SOLUTIONS ARCHITECT©”

New York Guest is an “Experience Solutions Architect©" company. We work with corporate clients, non-profits, associations, and group partners in creating exceptional meetings, incentives, conferences and group programs. We design, build and execute plans for a diverse client base.

American Guest is recognized for managing essential Meetings, Incentives, MICE, roadshows, and other corporate and group programs in New York and with our second company: American Guest USA, throughout the USA, Canada; Mexico, the Caribbean, Europe and South America.
 

With an outstanding staff of multicultural, multilingual professionals, our team has a personal dedication to excellence.

  • Experiential, Creative, and Engaging solutions
  • Directly managed - nationally and globally
  • Multicultural/multilingual- 7 different languages.

Programs range from simple to the most complex:  Board meeting, Retreats, Roadshows, Conferences, Meeting, Galas and more. Incentives, Meetings MICE, and other group programs.  For groups of 15, 1,500 or 15,000, we have the experience to serve the widest array of clients. Whatever the program, we deliver it on time, on budget, and with skill, professionalism and thoroughness. Heading toward our 20th year, we are multicultural, multilingual: Spanish, French, German, Portuguese, Greek, Hebrew and others. The company also serves the Group Leisure travel market and high end FIT's.

Clients value our expertise in presenting experiential, custom ideas, creatively fashioned, and well suited to the client.

Meet the New York Guest Team

John Williams, PRESIDENT

John, a co-founder of the family-owned company, brings a tireless ability to accomplish every task in a manner designed to reflect so very well on our clients. Involved in hospitality at an early age, he has the skills developed only from doing the hardest and most challenging jobs. His leadership is defined by respect, reliability, and the highest level of integrity. John and his wife reside in New York and are the proud parents of two daughters and a son.

jwilliams@americanguestusa.com

Richard Williams, CEO

Richard is involved in nearly every project or task. A co-founder of the company, he recruited a team that works with a personal dedication to excellence. For over 30 years, Richard has had ownership and partner roles in hospitality and planning companies. Whether in marketing, sales or operations, he is known for an ability to sense the client's core needs and set up a plan to exceed their goals. Married with 5 adult children, he resides with his wife 30 miles east of Manhattan.

rwilliams@americanguestusa.com

Julie Roth, VICE PRESIDENT

Julie is one of the most engaging and respected executives in the industry. With a personal commitment to clients and an attention to detail, Julie enjoys a wonderful reputation among both corporate clients and business associates. From California to the east coast, from Canada to Mexico, Julie has created lasting professional relationships that transcend the assignment and enjoys a level of trust from her clients that only excellent performance can produce. She grew up near Main Line, Pennsylvania with a strong Canadian heritage and is well travelled both domestically and internationally.

jroth@americanguestusa.com

Carolina Neri, GROUPS & INCENTIVES MANAGER

A people person by nature, Carolina has an innate ability to create those special client relationships. Her ability to tackle any situation or task with comfort and dexterity makes her an invaluable resource. With good knowledge of international markets and various culture backgrounds, these skills enhanced our customer service portfolio, adding to an effective work at New York Guest USA. Native Brazilian, Portuguese speaker, with more than 6 years of experience in coordination and management of projects, Carolina has a Bachelor's Degree in Hospitality Tourism Management - New York City College of Technology/CUNY.

cneri@americanguestusa.com

Vanessa Alfonso, PROJECT MANAGER

Vanessa is the consummate professional in the design, sourcing and planning of corporate Incentives and Meetings; as well as larger leisure groups. A native of Colombia, she has been involved in similar programs in France and Holland. Speaking and writing to clients in Spanish, French, and English, she focuses on serving clients from France, Spain, South and Central America, and Mexico. With her experience across multiple industries, she offers clients a multi-cultural understanding of their special requirements so that programs exceed client expectations. She is known for her attention to detail, depth of design and uniqueness. She is concise and very well organized for both the client and the supplier. Married to a French national, she has two sons and resides in New Jersey

valfonso@americanguestusa.com

Maria Basiou-Petropoulou, CONTROLLER

Maria Petropoulou is among the longer tenured staff members. She joined the Accounting Department nearly 10 years ago after working at HSBC-USA. In her role as a Controller in the company, she focuses on the key financial analytics and assists management in maintaining banking and financial relationship and on efficient A/P and A/R tasks. She works very well with both clients and suppliers alike. Maria has a BBA from Zicklin School of Business - Baruch College. Originally from Greece, she in now a resident of NYC where she resides with her husband.

mpetropoulou@americanguestusa.com

Kelly Colmenares, SALES COORDINATOR

Kelly Colmenares, is a graduate of the University of Florida, with a degree in tourism and events management. Born in Caracas, Venezuela, Kelly was raised in New York and Miami. She is bilingual in English-Spanish, and speaks and understands Italian as well which she learned while studying abroad. She relocated to New York to pursue a hospitality career. At American Guest, Kelly is primarily an incentive planner.

kcolmenares@americanguestusa.com

Myriam Baldi, SALES COORDINATOR

Myriam Baldi, a graduate of the University of Strasbourg, France, role includes development of social media links, creation of newsletters and website maintenance. Originally an intern, she is an active member of the incentive planning team. From French-Moroccan origins, she has a degree in Foreign Languages and Civilizations and has travelled and lived on the East and West coast of the United States. A naturally enthusiastic and creative person, she is excellent at program development.

mbaldi@americanguestusa.com

About New York Guest

New York Guest is a full service travel solutions company catering to visitors to New York City. We offer travel planning for individuals, group travel planning for corporate, leisure or student groups, and concierge services for hotels throughout the city. Since our inception in 2002, we have worked to meet the goal of offering the most competitive service with the friendliest staff and the deepest knowledge of New York City.

These days it seems like you're expected to spend hours doing research and competitive price checks, checking dozens of OTAs (online travel agents), and reading reviews before making a decision on how to best spend your hard-earned vacation money. Why must you work so hard for your own vacation? That's why we're here! Give one of our expert travel planners your "must do" list and what you're looking for in a hotel, and your ideal budget and we'll do all the research for you and provide you with multiple options for your trip. We have access to exclusive rates and discounts that will help you get a better deal and save money over booking on your own!

Visitors and guests come to New York Guest because we offer great, practical advice from a local perspective. Our New York experts, who live and work right in the city, help visitors plan and select the best places to stay, the best overall value hotels, wonderful tours and sightseeing plans, perfect tickets to Broadway shows and sporting events, places for lunch and dinner that only locals know about and a full range of airport transfer options. If you're traveling with a family or as part of a group, we have a separate department just for you. Corporate events and meetings are also a specialty of ours.

Unlike the big OTAs, we have a staff that lives and breathes the city every day. We offer free advice to the public daily through our Blog, Facebook and Twitter. When we make a suggestion, we know what we are talking about because every one of the staff has been to the hotels, restaurants and sights; been on the tours and walked the city day after day. Our knowledge and expertise mean you will get great advice and will never be surprised or disappointed.

And we offer something else: a real, warm and friendly experience with a 100% guarantee of satisfaction. We have an impeccable record for excellent customer service, are members of many important travel and tour organizations and are known for going the extra mile to help visitors have great experiences in NYC. We are also known because every day, we meet and exceed every expectation; always with a smile and thank you.

When you choose New York Guest, you're more than a client; you're part of our family.

New York Guest provides for every aspect of your itinerary including

  • Hotel Reservations
  • Transportation
  • Sightseeing Tours
  • Dining Arrangements
  • And Much More!