About Us
About Us
Why Book with New York Guest?
Because 100,000 Visitors a year trust us to give them great, timely and smart advice!
Every year over 100,000 visitors turn to New York Guest for advice, recommendations and reservations on the best way to enjoy a New York vacation and stay. That's nearly 1 million happy and satisfied customers since 2002!
Visitors and guests come to New York Guest because we offer great, practical advice from a local perspective. Our New York experts, who live and work right in the city, help visitors plan and select the best places to stay, the best overall value hotels, wonderful tours and sightseeing plans (**special discounts just for our clients), perfect tickets to Broadway shows and sporting events, places for lunch and dinner that only locals know about and a full range of airport transfer options. If
you're travelling with a family or part of a group, we have a separate department just for you. Corporate event and meeting are also a specialty we excel at for our clients.
New York Guest has its headquarters in the heart of Manhattan - blocks for Times Square, the Empire State Building, Ground Zero, Broadway Theatre district and Rockefeller Center and NBC as well .
Unlike the big OTAs (online travel agents), we have a staff that lives and breathes the city every day. When we make a suggestion, we know what we are talking about because every one of the staff has been to the hotels, restaurants and sights; been on the tours and walked the city day after day. Our knowledge and expertise mean you will get great advice and will never be surprised or disappointed.
We know the hotels to recommend (and the ones to avoid). We know the best Broadway shows and have low cost ticket options. We have the most popular tours (many at unannounced discounts) as well as several exclusive sightseeing trips. We recommend real New York restaurant dining experiences at all price ranges rather then food factories or uninspired chain establishments.
And we offer something else: a real, warm and friendly experience with a 100% guarantee of satisfaction. We have an impeccable record for excellent customer service, are members of many important travel and tour organizations and are known for going the extra mile to help visitors have great experiences in NYC. We are also known because every day, we meet and exceed every expectation; always with a smile and thank you.
When you choose New York Guest, you're more than a client; you're part of our family.
Our History
New York Guest has a wonderful and exciting history. New York Guest was formed when a perfect set of events led the owners and executives to set up a new type of hospitality and marketing company; a company offering variety of services and dedicated to providing a new standard of performance. Starting with a Guaranteed Satisfaction philosophy, New York
Guest has prospered from the start. Hotels, corporations, executives, and individuals have learned what a pleasure it is to work with a company that is fair, honest and responsible. Time after time, our clients thank us for our commitment to excellence and honesty.
What We Do
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New York Guest offers personalized service that makes travel and meeting planning easy. Our clientele includes some of the most recognized companies in the world, individual visitors, and travel groups of all sizes.
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New York Guest is divided into three primary areas of focus: | |
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Individual Leisure & Business Travel Services: New York Guest arranges everything NYC has to offer to individuals and groups: hotels, vacation packages, Broadway & sports tickets, dining, sightseeing, and transportation. Everything is customized so that cost and inclusions are matched specifically to your needs. |
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Corporate Planning Services:
New York Guest is the preferred partner for individual business travel and entertainment as well as corporate events and meetings. We also offer on-site and and virtual concierge services and employee benefits plans. |
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Hospitality and Hotel Services:
New York Guest provides concierge and guest services for world class hotel and residential properties. We create sales opportunities for our partners that generate new revenue sources and add value and loyalty to existing services. |
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| Get started planning your trip with New York Guest today. Choose between using our convenient Trip Planner or contact one of our friendly New York City experts. | |
Philosophy | |
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New York Guest is family owned and managed. We are a strong believer in the importance of integrity in business and choose to work with partners who also share that ideal. We seek to hire naturally engaging individuals who truly care about the outcome of their service; the kind of service providers that our clients return to again and again for support and assistance. Regardless of the nature of your request, our goal is to first meet and then exceed your expectations. We do that by extending ourselves in every possible way, anticipating needs and offering unbiased and honest recommendations. |
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The future for New York Guest is particularly bright and exciting. While we already offer a wide variety of services and client programs, we have just begun to scratch the surface of possibilities. We expect to become your primary source for business and travel solutions, not just in New York, but across the world. Our commitment is to continue reaching into new ventures, new cities, and new partnerships - while maintaining our reputation for integrity, quality and satisfaction. |
